Cubicle Curtain Factory, Inc. BBB Business Review

Customer Reviews & testimonials

See what our customers are saying...

We love when we receive feedback, positive or otherwise. Not only is it rewarding to hear how wonderful and beautiful our craftsmanship is, but it is also extremely helpful when we receive criticism or a complaint. We take the time to not only make it right, but to do everything we can to make sure it doesn't happen again. Below is some positive recognition from our valued customers:

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The first time I ordered from Cubicle Curtain Factory was when we opened our endoscopy center in 2009. The curtains are still in perfect condition. Wash beautifully. I just completed an order to separate our front office staff during COVID. Very pleased.
— Kathryn B.
As a General Contractor I deal with a lot of Vendors over the years. A lot of my time is getting the information I require. Cubicle Curtain Factory, besides having the product my clients require, their office staff is educated in their product and their response time is terrific. When they say they will get right back to me they in amazing time frame.... sometimes within minutes. If you are in this industry, you will understand how important this is. They are very good at making sure that I am getting exactly what my client is expecting (finish lengths, widths, ties, shipping etc.). In a nutshell, “they Say what they are going to do... and Do what they Say they are going to do”. Over the years they have always given me great service and great product.
— J. Ralls
I have nothing but positive things to say about Cubicle Curtain Factory and all of their employees! Every time I speak with someone from the company I am greeted with such courtesy and respect as well as timely responses on all of my requests. From the President of the company to the shipping managers, they all have a great understanding of what they are doing and why they are doing it. They have great customer service from start to finish and I highly recommend them to anyone who is looking to purchase curtains and have them installed (their installers do great custom work), from small jobs to larger ones. Great company to do business with!
— M. Design
Great customer service from beginning to end. The curtains are high quality, tight, straight stitching and metal grommets. The color and pattern of the fabric are as pictured. I’m sure Ill get many years worth out of these beautiful curtains. Very pleased with my purchase!
— M. Colorado, LPN
Exceptional service and quality. Especially appreciated the designer expertise help when choosing a fabric.
— Donna P., Hyannis, MA
Cubicle Curtain Factory has always provided my company Georgia Spinal Health & Wellness with the most efficient and helpful customer service around. It’s always great knowing that their communication is so thorough.
— Bradley H.
Cubicle Curtain Factory is great, they are able to get the product to me quickly and great customer service!
— Kathleen D.
I am a designer with NO experience in medical buildings or privacy cubicle curtains. I recently completed a small surgery center for a residential client. Everyone at the Cubicle Curtain Factory were very willing to help. we had to change one curtain/ track last minute and they were very quick at responding. Thank You!!
— Joan P., Morristown, NJ,
I have been ordering from CCF a little more than a year. The service is outstanding and the knowledge that the sales staff has is very helpful. The shipping time is fast and invoices are always correct. Lisa always calls me back and is great to work with.
— VA Medical Center, Louisiana
We are very pleased with your service and the quality of your products. Thank you very much.
— B.W., Facilities Supervisor/EHS Manager, Ramona, CA
The day the [Simply 66®] panels came in, we had a call to change out a curtain. It was for a Simply 66® curtain that had five panels, but we only needed to change out two. There was a patient in the bed behind the curtain and we were able to unsnap one panel and replace it with the clean one, without disturbing the patient! It was very excellent! Thanks for all your help!
— D.G., Shands at Starke, FL
We received the curtains yesterday. They look amazing and really helped to make our clinic look vibrant. I am pleased we waited [for the fabric to be available] and appreciate your expeditious processing after the fabric arrived. Please commend your staff for their fine work.
— D.D., Director, W. County Health Department
I want to let Stephanie (President/CEO of Cubicle Curtain Factory) know how pleased I am with the quality of our new drapes. I received positive feedback from our staff, and patients also appreciated seeing us upgrade their rooms and treatment areas. I have passed along all the ‘positives’ to our entire V.A. (Veteran’s Affairs) network of designers and have shared some photos with them. They are all anxiously following all aspects of our project and several designers are or have placed their orders for the Simply 66® drapes.
— G.G., Interior Designer, V.A.M.C., West Palm Beach, FL
You have been a huge help and very patient with us. Thank you for your pleasant attitude and professionalism. It has been an extreme pleasure working with you.
— C.W., V.A.M.C. Arkansas
It’s hard to believe that it’s been 10 months already since we first started with our new curtains here. The ability to take down just the privacy part of the curtain to wash has been a saving feature a number of times over. The state inspector came in this summer and needed the fire rating information of the curtains and, of course, with a quick call [to Cubicle Curtain Factory] we were able to get him the information that he needed, saving us from violation. Thank you for all of your help and assistance with our purchase.
— C.C., Belmont Crossing, Chicago, IL
Our curtains arrived yesterday and we hung them- I just wanted to let you know they are perfect. Totally match the ones we already have.
— C.E., LPN, Materials Manager, Surgery Center, Norwood, MA
They [Simply 66® curtains] are great, I am so happy to see this technology hit the market.
— T.A., Director of Environmental Services, JFK Medical Center, Atlantis, FL